It’s in the Details

by admin on August 3, 2010

Have you checked out Ticket River recently? Normally, I don’t like to go on about one website, but this company, based on the experiences learned from well over a decade of online ticket printing and sales, gets quite a bit right. Event Ticket printing is a whole-package operation. Certainly, anyone can purchase a general role of “Admit One” tickets, or perhaps print their own tickets at home, but a high quality printer offers those special touches that make a difference to those who notice.

Of course, any printer should offer you some basic professional touches: high-resolution images, in full colour and full bleed, with ink that doesn’t run or fade. Card stock should be thick and durable, with a professional finish in glossy or matte. Turnaround ought to be quick, with multiple delivery options, so you get your ticket when you need them. All Event Tickets, Drink Tickets, VIP Passes, and Raffle Tickets need to be individually numbered for security and accounting purposes. This all goes without saying.

Consider those extra touches, things that can help your planning, promoting, and actual event go that much more smoothly:

  • Booklet stapling helps your sales team stay organized and track ticket sales.
  • Perforated stubs keep the event organized at the gate.
  • Free designs and ticket templates are always welcome and encouraging.
  • Image upload is a brilliant way to customise your event without paying for custom work.
  • Event Kits let you look sharp; all your promotional materials and event collateral can match.

These are just a few of the special offerings that are free for every customer, every time.

Don’t forget the one thing that is all too frequently missing from your interaction with web-based businesses: the personal touch. When a company offers friendly customer service, available by email or phone, you know that they are willing to fix your problems. If you have a question, comment, or concern, there is someone waiting to hear what you have to say and make it better! Ticket River offers 100% satisfaction; if it’s not right, they’ll make it right, or refund your money. What more could you ask for?

When the details are right, the big picture comes into sharp focus!

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